Hi
Hoping someone can help with ruling or precedence on an issue with an agent.
We have a rental property in VIC, and late last year gave tenants 120 days notice to vacate. The tenant vacated about a month before this advised date, and provided 14 days notice to the agent.
However, the agent never advised us of this. We only found out when we changed agents (for a variety of other reasons) 1 business day before tenants vacated, when the new agent informed us.
Property Manager claims they advised of the tenant's intention over the phone. We didn't even receive a phone call on the day claimed. In fact during the time claimed we were in contact with the agent via email regarding a bathroom renovations quote. Nothing was mentioned via email.
QUESTION: Is there anything specific that rules how a Property Manager must inform the landlord of a tenant's notice to vacate? We would have expected it would need to be in writing.
Thank you
Advice on negligent agent please
Hoping someone can help with ruling or precedence on an issue with an agent.
We have a rental property in VIC, and late last year gave tenants 120 days notice to vacate. The tenant vacated about a month before this advised date, and provided 14 days notice to the agent.
However, the agent never advised us of this. We only found out when we changed agents (for a variety of other reasons) 1 business day before tenants vacated, when the new agent informed us.
Property Manager claims they advised of the tenant's intention over the phone. We didn't even receive a phone call on the day claimed. In fact during the time claimed we were in contact with the agent via email regarding a bathroom renovations quote. Nothing was mentioned via email.
QUESTION: Is there anything specific that rules how a Property Manager must inform the landlord of a tenant's notice to vacate? We would have expected it would need to be in writing.
Thank you
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